Countryside Properties PLC ("the Group") is a specialist developer recognised in particular for the creation of sustainable communities, mixed -use and mixed tenure development and urban regeneration.

The Group will ensure that this Policy applies to all activities and work undertaken by the Group.

In achieving this, the Group is committed to its:

  • People
    By encouraging a climate of professionalism, teamwork, enjoyment and continuous development and by empowering them to achieve success.
  • Customers
    By ensuring to the very best of our ability that we manage, meet or exceed, their expectations.
  • Products & Services
    By providing quality, good value and lasting appeal which are consistently better than our competitors.
  • Environmental & Social Awareness
    By contributing to the creation and improvement of residential communities and work places in an environmentally and socially responsible, sensitive and sustainable manner.
  • Safeguards
    By recognising the value of promoting high standards in all health, safety and welfare matters, for the benefit of everyone who comes into contact with our operations.

The Group will establish measurable quality objectives in relation to the above commitments. These objectives will be recorded within the policies, procedures and documentation to which they specifically relate.

The Group will conduct its business in accordance with the principles of Quality Assurance, adhering to the International Quality Management Standard ISO 9001:2000

The Group will undertake an annual review of this Policy and its objectives to ensure continuing suitability and effectiveness with the intent of continually improving the Group's Management systems and adding value to the business.

Employee training supported by personal development reviews, will be an integral part of the Group's strategy in achieving its Policy objectives.

This Policy will be supported by a number of issue specific policies and procedures. These policies and procedures, and details of the Group's objectives can be viewed on the Group's website at www.countryside-properties-corporate.com.

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Information correct as at 01/05/2008