| Strategic objective |
Action / Targets |
2005 |
2006 |
2007 |
2008 |
2009 |
|
To apply sound social, environmental and quality management systems across the Group’s operations.
|
Achieve ISO 9001: 2000 throughout the Group by 2005.
|
100%
|
100%
|
100%
|
100%
|
100%
|
|
Achieve ISO 14001:2004 throughout the Group by 2006.
|
69%
|
100%
|
100%
|
100%
|
100%
|
|
Annually maintain certification to OHSAS 18001:2007 (previously OHSAS 18001:2000)
|
100%
|
100%
|
100%
|
100%
|
100%
|
|
Develop cost and benefit analysis for future reporting.
|
£1.47m
|
£2.53m
|
£3.89m
|
£3.7m
|
£3.25m
|
|
Increase the awareness of employees and sub-contractors of sustainability issues.
|
|
|
|
|
|
|
All new employees to hold a relevant CSCS Card within 6 months of joining.
|
90%
|
91%
|
88%
|
91%
|
96%
|
|
SUSTAINABILITY
|
| Strategic objective |
Action / Targets |
2005 |
2006 |
2007 |
2008 |
2009 |
| To strive for continual environmental performance improvement, thereby reducing the Company’s environmental impacts. |
|
Design and construct more sustainable buildings in accordance with BRE Green Guide, BREEAM / EcoHomes and the Code for Sustainable Homes. Monitor percentage of homes built that achieved at least a ‘Very Good’ EcoHomes and Code rating.
|
100% minimum 'Good' rating
|
55%
|
63%
|
72%
|
93%
|
|
Reduce site construction waste by 5% annually based on sample data.
|
18m³/
100m²
|
17.5m³/
100m²
|
14m³/
100m²
|
19m³/
100m²
|
15m³/
100m²
|
|
Monitor carbon profiling of Group's headquarters and car fleet and reduce CO² emissions by 5% annually.
|
-10%
|
-11%
|
-11%
|
-15%
|
-4.5%
|
|
Measure Standard Assessment Procedure (SAP) ratings and maintain performance.
|
101/120
|
97/120
|
99/120
|
83.1/100
|
83.4/100
|
|
Carry out Environmental Site Audits.
|
|
|
|
|
|
|
Benchmark paper/waste recycling: improve recycling by 5% annually
|
|
|
|
|
|
|
SOCIAL AND ETHICAL
|
| Strategic objective |
Action / Targets |
2005 |
2006 |
2007 |
2008 |
2009 |
|
To strive for continuous health & safety improvement and promote social and ethical "best practice".
|
Achieve "Investor in People" certification and continue staff training.
|
100%
|
100%
|
100%
|
100%
|
100%
|
|
Monitor compliance with Social and Ethical Policy.
|
|
|
|
|
|
|
Target Health & Safety incident rates to be below national average year-on-year.
|
545 (1,023*)
|
895 (981*)
|
869 (942*)
|
829 (865*)
|
669 (904*)
|
|
Continually measure performance against Training and Development Policy including average training days per person.
|
4.1
|
3.2
|
3.2
|
2.8
|
2.6
|
|
Continue Induction Training and internal communication.
|
/
|
/
|
/
|
/
|
n/a/
|
|
Monitor compliance with Equal Opportunities Policy.
|
|
|
|
|
|
COMMUNITY
|
| Strategic objective |
Action / Targets |
2005 |
2006 |
2007 |
2008 |
2009 |
|
To promote and build sustainable communities.
|
Monitor performance against Customer Care Charter including satisfaction level 6 weeks after occupation and percentage prepared to recommend us to a friend.
|
81%/77%
|
84%/80%
|
84%/84%
|
86%/83%
|
78%**/84%.
|
|
Introduce Considerate Constructors Scheme [CCS] at all sites and maintain average scores.
|
33 (30*)
|
33 (31*)
|
33 (30*)
|
33 (30*)
|
33 (32*)
|
|
Encourage charitable and community giving.
|
£86,525 / £75,704
|
£47,649 / £53,800
|
£27,880 / £55,709
|
£80,548 / £43,930
|
£47,061 / £9,902
|